Rachel C. Otter joined Public Health Institute (PHI) in 2006 as Administrative Assistant III. After leaving PHI for three years, she returned in 2014 as a Technical Assistance Specialist II working her way up to become Administrative Coordinator in 2016 with PHI Center for Wellness and Nutrition (CWN). Prior to joining PHI CWN, Rachel worked in administrative positions with various non-profit organizations during the early years of her career. She also was contracted with the California National Guard as a web analyst for nearly two years.

Rachel received an Associates in Arts and Sciences in business administration and an Associates in Arts and Sciences in web design and administration from Heald College in Rancho Cordova, California.