Rachel C. Otter joined Public Health Institute (PHI) in 2006 as Administrative Assistant III. She worked her way up to become Administrative Coordinator in 2016 with PHI Center for Wellness and Nutrition (CWN). Prior to joining PHI CWN, Rachel worked in administrative positions with various non-profit organizations during the early years of her career. She also was a contractor for the California National Guard as a web analyst for nearly two years.

Rachel received an Associates in Arts and Sciences in Business Administration and an Associates in Arts and Sciences in Web Design and Administration from Heald College in Rancho Cordova, California.